ILS Scores

This is a measure of the percentage of packages that actually get delivered compared to what FedEx thinks should have gotten delivered. Impact codes such as 02 and 04 hurt this score and as such there should always be a call to a manager before using these codes. JBC is expected to be above 99.5%,

Please consult with a BC for more detailed info on your score and if applicable, how you can improve to satisfactory levels